Last Updated: October 12, 2025
Welcome to Lettered ("we," "our," or "us"), the digital yard for the National Pan-Hellenic Council (NPHC) Divine Nine organizations. By accessing or using the Lettered mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
We may modify these Terms at any time. Your continued use of the App after changes are posted constitutes acceptance of the modified Terms.
To access certain features, you must create an account. You may register using:
Lettered is designed for members and supporters of NPHC Divine Nine organizations. You may be required to verify your membership status to access certain features. Providing false information about your membership is grounds for account termination.
You agree to use the App in a manner consistent with the values and traditions of the Divine Nine community. You will NOT:
As a platform for the Divine Nine community, we expect users to uphold the principles of scholarship, service, sisterhood/brotherhood, and community. Content and behavior that undermines these values may result in account suspension or termination.
If you encounter content or behavior that violates these Terms, please report it using the in-app reporting feature. We will investigate and take appropriate action.
You retain ownership of all content you post, upload, or share on the App ("User Content"). However, by posting User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the App and our business.
All content provided by us, including text, graphics, logos, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without written permission.
We reserve the right to remove any User Content that violates these Terms, our Community Guidelines, or applicable law. We may also remove content at our discretion for any reason.
Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and share your information. By using the App, you consent to our privacy practices as described in the Privacy Policy.
The App provides various features including but not limited to:
We strive to keep the App available 24/7, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any feature at any time without notice.
We may release updates to improve functionality, fix bugs, or add new features. You are responsible for keeping the App updated to the latest version.
The Lettered name, logo, and all related names, logos, and product names are trademarks of Lettered or our licensors. You may not use these marks without our prior written permission.
The names, logos, colors, symbols, and other intellectual property of NPHC Divine Nine organizations are owned by their respective organizations. Lettered's use of this intellectual property is for informational purposes and to facilitate community engagement. Unauthorized use of organization intellectual property by users may result in account termination.
We respect intellectual property rights. If you believe content on the App infringes your copyright, please contact us at dmca@lettered.app with:
The App may integrate with or link to third-party services, websites, or content (including Instagram, YouTube, Twitter, Eventbrite, and others). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk and subject to their terms and conditions.
Currently, the App is free to use. If we introduce paid features or subscriptions in the future, we will update these Terms to include payment terms, refund policies, and subscription management details.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not guarantee the accuracy, completeness, or usefulness of any information on the App, including User Content and third-party content. You rely on such information at your own risk.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LETTERED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Lettered, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:
If you have a dispute with us, you agree to first contact us at support@lettered.app and attempt to resolve the dispute informally.
If we cannot resolve a dispute informally, you and Lettered agree to resolve disputes through binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in court to prevent infringement or misuse of intellectual property rights.
YOU AND LETTERED AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. You and Lettered agree to waive any right to participate in a class action.
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.
You may terminate your account at any time by contacting support@lettered.app or using the account deletion feature in the App.
We may suspend or terminate your account at any time, with or without cause, with or without notice. Reasons for termination may include:
Upon termination, your right to use the App will immediately cease. We may delete your account and content, though some information may be retained as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Lettered.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
The App may be subject to export controls or restrictions by the United States or other countries. You agree to comply with all applicable export control laws.
If you have questions about these Terms, please contact us at:
Email: legal@lettered.app
Support: support@lettered.app
Address: Lettered App Legal Team
5335 Englewood Pl, St. Louis, MO 63121 USA
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Lettered - The Digital Yard for Divine Nine Organizations
Where every word matters, every tradition is honored, and every member is valued.